Can I request that my personal data be deleted?

Yes. You can request deletion of your personal data, except for data that must be retained due to legal requirements. Contact support@mmk333.wine to submit a request. Data retained under legal obligations — such as financial transaction records — cannot be deleted.

🔒 Personal Data Protection

mmk333 Privacy Policy

Your personal data is a top priority at mmk333. This policy clearly explains what information we collect, how we use it, and what rights you have.

Last updated: 30 October 2026

1. Introduction
2. Information We Collect
3. How We Use Your Information
4. Sharing with Third Parties
5. Cookies and Tracking
6. Security Measures
7. Data Retention Period
8. Player Rights
9. Minors
10. Policy Changes
11. Contact Us
Frequently Asked Questions

1. Introduction

mmk333 is a platform providing online casino and football betting services for players in Myanmar. Protecting and maintaining the personal data of players while they use our services is a responsibility we always put first.

This Privacy Policy ("Policy") applies to the mmk333.wine website, mobile applications, and all related services. By accessing this website or creating an account, you are considered to have read and agreed to the terms set out in this Policy.

We encourage you to read this Policy before using our services. If you have any questions about the Policy, you can contact us at [email protected].

2. Information We Collect

We only collect information that is necessary to provide our services and to securely manage player accounts.

2.1 Information You Provide Directly

Name and date of birth (for 21+ age verification)
Email address
Phone number (verified at the time of identity check)
Payment method and related details (KBZPay, Wave Money, AYA Pay)
Password used to log in to your account

2.2 Information Collected Automatically

IP address and internet usage data
Browser type, device type, and operating system
Website access times, session duration, and transaction history
Games played, bet amounts, and play history
Data from cookies and similar tracking technologies

2.3 Information We Do Not Collect

We do not collect National Registration Card (NRC) numbers, full financial card details, or sensitive personal data that is not necessary for our services.

3. How We Use Your Information

We use the information we collect only for the following purposes—

3.1 To Provide Services

To open and manage accounts
To process deposits, withdrawals, and financial transactions
To offer bonuses and promotions
To manage VIP levels and award loyalty rewards

3.2 Security and Prevention

To prevent unauthorised access and fraud
To verify and confirm financial transactions
To carry out player identity verification (KYC) requirements
To prevent bonus abuse

3.3 Communication and Customer Service

To send account-related notifications
To respond to customer service enquiries
To send promotional updates where the player has opted in

3.4 Improvement and Analysis

To study player experiences and improve service quality
To identify and resolve technical issues
To optimise website performance

5. Cookies and Tracking

The mmk333 website uses cookies and similar technologies to improve the player experience.

5.1 Types of Cookies

Essential Cookies — Cookies used for login verification, security checks, and storing preference settings. If these cookies are disabled, services will not function correctly.
Performance Cookies — Used to analyse player browsing patterns in order to improve website performance.
Preference Cookies — Used to remember players' language choices and preference settings.

5.2 Cookie Management

You can restrict or delete Cookies in your browser settings. However, please note that if essential Cookies are disabled, some mmk333 services may not function correctly.

6. Security Measures

To protect players' personal data, mmk333 applies technical and administrative security measures—

Data transfers are protected end-to-end using SSL (Secure Socket Layer) encryption technology
Player passwords are encrypted using a hashing function before being stored
A tiered access control system ensures that only authorized staff can access data
Servers and databases are audited for security on a regular basis
A system is in place to notify players of any unauthorized access to their account

However, no data transfer over the internet can be guaranteed 100% secure. Players are also responsible for keeping their account login credentials confidential.

7. Data Retention Period

We retain players' personal data only in accordance with the following conditions—

7.1 Active Accounts

Data is retained for as long as the account remains open. Data retention is solely for the purpose of providing services and meeting legal requirements.

7.2 Suspended or Closed Accounts

After a player's account is suspended or closed, we may retain data for as long as required by laws governing financial record-keeping. After that period, data will be permanently deleted or anonymised.

7.3 Bonus and Dispute Records

Records of bonus requests, financial transactions, and customer service interactions may be retained for a period after those matters are concluded, in order to handle any legal issues that may arise from them.

8. Player Rights

Each player has the following rights regarding their personal data—

8.1 Right of Access

You may request to view what personal data we hold. We will respond promptly upon receiving your request.

8.2 Right of Correction

You may request corrections to personal data you believe is inaccurate or needs updating. Some information can be updated directly in your account settings, while other information requires a request through our support team.

8.3 Right to Erasure

You may request deletion of data that does not need to be retained for legal reasons. Data that must be kept by law, such as financial transaction records, cannot be deleted.

8.4 Right to Object

If you do not wish to receive promotional messages, you may withdraw your consent at any time by contacting us directly at [email protected].

To exercise any of these rights, contact us directly at [email protected]. Our customer support team is available 24/7 and will respond promptly.

9. Policy on Minors

mmk333 services are accessible to players aged 21 and above only. If we become aware that personal data of a person under 21 has been collected, we will immediately delete that data and close the associated account.

If you have information that a person under 21 is accessing mmk333, please notify us immediately at [email protected].

10. Policy Changes

We may review and update this Privacy Policy from time to time as needed. For significant changes, we will notify players via an on-screen alert at login or through account-linked communications.

Continued use of our services after a policy change means you have accepted the updated policy. You can check the last revised date shown at the top of this page at any time.

11. Contact Us

If you have any questions, complaints, or suggestions regarding this Privacy Policy, you can reach the mmk333 customer support team—

Email — [email protected]
Live Chat — Available 24/7 via the Live Chat on the website
Language — Consult and inquire in Myanmar language

Our customer service is available 24/7, so you will get a quick response to any issue or concern.

FAQ on Personal Data Protection

No. mmk333 does not sell player personal data to any third-party organisation. Data is shared only with partners necessary for business operations, such as payment service providers, and only within agreed contractual terms.

Player payment information (data related to KBZPay, Wave Money, AYA Pay and similar) is processed using SSL encryption. We do not directly store sensitive financial details such as card numbers, and data is not retained after a transaction is complete.

Yes. You can request deletion of your personal data, except for data that must be retained due to legal requirements. Contact [email protected] to submit a request. Data retained under legal obligations — such as financial transaction records — cannot be deleted.

Gaming history is stored to process bonus claims, verify VIP level progression, confirm financial transactions, and support player protection (responsible gaming checks). Gaming data is not shared with third parties for any advertising purpose.

If you no longer wish to receive promotional messages, contact [email protected] to let us know. Our customer support is open 24/7, so you can opt out at any time. Please note that essential notifications related to account security and financial transactions will continue to be sent.

Restricting cookies may affect site authentication and how the site functions. If "strictly necessary cookies" are disabled, account login, payment processing and security checks may not work correctly. If you access the site using your browser's private / incognito mode without blocking cookies, you can use the services without cookies being stored.

If a data breach is detected, we will immediately put security measures in place and notify affected players as quickly as possible. A full investigation will be carried out following the breach, and players will be given guidance on how to protect their accounts.